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"Overnight at ISIC St Marys for inguinal Hernia..."

About: St Mary's Hospital (HQ) (London)

I had an inguinal hernia repair carried out in th ISIC located in the Patterson building St Marys hospitall on the 4th/5th August 2015. I have come away with the utmost respect and admiration for all of the staff in this facility. My lasting impression is of a team of professionals who are well up to speed on all that they do. The ISIC seems to function like clockwork and it all flows very well with each part of ones treatment planned and carried out with a high level of professionalism. In the lead up to my operation, and during my overnight stay all of the Consultants, Doctors, Staff nurses, nurses and ancillary staff were so approachable and kind. I was encouraged to ask qestions and staff were happy to answer them telling you exactly what would and wouldn't be happening to you. On discharge day i was told i would be going across to the Discharge lounge, I was escorted across to a quiet place set aside where I had a cup of tea and waited for my wife who was ensuring i got home OK. This is such a good idea. Overall my experience was positive and imperial NHS should be proud of the team in the ISIC.

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Responses

Response from St Mary's Hospital (HQ) 8 years ago
St Mary's Hospital (HQ)
Submitted on 10/08/2015 at 09:37
Published on nhs.uk on 11/08/2015 at 02:31


Imperial College Healthcare NHS Trust is delighted to hear that you had a good experience whilst an inpatient at the ISIC in the Paterson building at St Mary's hospital. Thank you for taking the time to post your review. Your comments are very important to the Trust and have been passed onto relevant managers. We wish you a speedy recovery after your operation.

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