"Antenatal breastfeeding classes"

About: Queen Charlotte's Hospital

It has been four weeks since I tried to book an antenatal class for breastfeeding. The first time I asked in early July I've been told the classes in the area are all full until November (a month after my due date). I called antenatal centre in the hospital a few times and waited for their response for two weeks. The final response I received was "we were sorry, you could use NCT breastfeeding classes instead", which I have to pay for. They even suggested that I could complain about this situation instead of trying to solve the problem! I recently heard from women with similar due dates from other hospitals that they did not have any problem in booking their classes around the same time that I tried to book mine. The whole situation is annoying. As a first-time mother you expect the antenatal centre to be more supportive and helpful.

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Response from Queen Charlotte's Hospital

Imperial College Healthcare NHS Trust is concerned to read your experience with trying to book breastfeeding classes at Queen Charlotte's hospital. Patient Advice and Liaison Service (PALS) would like the opportunity to look into this on your behalf. PALS would encourage you to either email on pals@imperial.nhs.uk or call on 0203 313 0088.

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