"Full marks for the Eye Unit"

About: Royal Bolton Hospital

Following on from an earlier visit to A&E with an eye injury, where the injury was assessed and explained to me and treated) I was then contacted by the Eye Unit two days later who checked on the improvement to the injury. I also given the option of contacting the Eye Unit directly the following week, which I did, and booked a follow up appointment with a consultant to ensure there would be no further treatment required. This continued support by telephone was unexpected and most re-assuring and meant very quick access to services. A Consultant saw me on the follow up visit. Their professional and re-assuring manner along with a detailed explanation of my injury and treatment left me completely at ease and fully informed - it simply could not have been better. They also had a welcome sense of humour - thank you for that and your supportive, helpful attitude throughout.

Story from NHS Choices

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Response from Royal Bolton Hospital

That is great to hear. Thank you for posting this.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful