"A sad day made easier by kind and caring nurses"

About: University Hospital Of North Durham

My wife and recently were on ward 8 at the hospital and it wasn't a happy occasion. The staff on ward 8 were amazing especially two nurses who helped in this sad situation. The two nurses (one of them being a student) showed so much compassion and professionalism helping us both deal with what was going on. This level of kindness should be rewarded with more than praise and acknowledged at how hard the nurses work. The NHS and especially these two nurses deserve more than a pat on the back. With what happened the process of grieving has been made easier and we have been able to face life and be strong. I can't articulate how happy and amazed I was by these two nurses and what they did for us both. My love and appreciation goes out to them both.

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Response from University Hospital Of North Durham

Dear Nathan Thank you for providing feedback on you and your wife's recent experience of Ward 8 at the University Hospital of North Durham I am so very pleased to hear that you had a positive experience in such sad circumstances and that the staff showed kindness and compassion as well as professionalism to you both. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Matron to pass onto the staff on your behalf. I know they will be encouraged by your positive and kind comments. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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