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Review on behalf of my daughter.

Story from nhs.uk

"Review on behalf of my daughter."

About: University Hospital (Coventry)

The treatment received by my daughter was of the highest order. She was taken by ambulance to A& E after falling down stairs in the early hours of the morning of 21st July 2015 with a shattered wrist and a broken back. She has told me that there was 2 persons who manipulated her hand to some sort of shape and she has been told that they did a first class job. She was transferred to Ward 53 and later to 43 where attention to her and courtesy to us "her parents" was first class. She is now home and doing well thanks to that initial treatment. With sincere thanks

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Responses

Response from University Hospital (Coventry) 8 years ago
University Hospital (Coventry)

Submitted on 06/08/2015 at 15:56
Published on nhs.uk on 07/08/2015 at 02:30

Thank you for providing feedback on your recent experience at University Hospital, Coventry. I am delighted to hear that you had a positive experience and that you are happy with the care your daughter received. It is particularly pleasing that you felt that our staff had done a first class job and that they gave you and your daughter courtesy and attention. It is also fantastic to hear she is home and doing well. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant staff. Thank you for leaving your comments on NHS Choices. Communications Team University Hospitals Coventry and Warwickshire NHS Trust Telephone: 0800 028 4203

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