"I have attended the Women's ..."

About: City Hospital campus

(as the patient),

What I liked

I have attended the Women's Unit on a number of occasions over the past year due to abnormal cells being found during a smear test. I had a colposcopy and a loop excision followed by a number of check ups and was ALWAYS treated with respect, compassion and kindness by the staff at the unit. I was so pleasantly surprised during my first visit that the nurses pro-actively try to put each of the ladies there at ease and look after them during what is for the patient a very nervous time. The waiting time was always minimal and things seem to be very well organised. The nurses work well with the doctors and are there if you need a 'hand to hold' during some uncomfortable procedures. They even offer you a cup of tea and a biscuit when you're done!

What could be improved

Nothing. Thanks to the hard work of all the team at the Women's Unit.

Story from NHS Choices

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Response from City Hospital campus

Thank you very much for taking the time to let us know about your experience at Nottingham University Hospitals City Hospital campus.

The Nursing staff in the Women’s Unit have been made aware of your comments and how pleased you are with the care that you have received. As a unit they continually work to ensure that all women receive the care and support they need.

Thank you once again for your positive comments.

Acting Matron in Obstetrics and Gynaecology

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