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ENT ...ACAD UNIT

Story from nhs.uk

"ENT ...ACAD UNIT"

About: Central Middlesex Hospital

I had day surgery last Friday and I cannot say how kind, compassionate and friendly all the staff I saw were to me. I was very anxious but everyone went out of their way to reassure me. This was my best experience of a hospital admission, and I have to say that previously I have never really had a bad one. From the Register, Staff Nurse, so understanding Aneathatist, Consultant, Operating Theatre Staff down to the lovely kind nurses in Step Down, all made my day bearable. Thank you all for your kindness and care.

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Response from Central Middlesex Hospital 8 years ago
Central Middlesex Hospital

Submitted on 21/09/2015 at 23:34
Published on nhs.uk on 23/09/2015 at 02:31

Thank you for telling us about your recent day surgery under the ENT team at Central Middlesex Hospital.

It was extremely pleasing to read how all the staff you came in to contact were able to put you at ease and, as you say, make coming in for day surgery a bearable experience for you.

Your kind words will be forwarded to the ENT team who I am sure will appreciate you taking the time to provide such positive feedback

Kind regards

Patient Relations Team

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