This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

My life was saved by their professionalism

Posted By attitudewiththought

"My life was saved by their professionalism"

About: Queen Elizabeth University Hospital Glasgow / Neurosurgery (Ward 64 – 66)

(as the patient),

I was admitted to ward 64 Southern General Hos in May 2015 following emergency admission, having had a subarchnoid haemorrage. The level of care from this ward was outstanding, if not the best that one can get.

I was admitted for a 15 day stay and was very poorly the first week. The level of leadership from the nursing staff/ sisters makes everything work so well. All staff were v respectful and all took pride in their work, which was lovely to witness. I believe that my life was saved by their professionalism and I will be forever grateful.

My life has unfortunaley changed forever and I am still off sick and in recovery 7 weeks since discharge. I feel however v grateful to the nhs and the deciated staff who allowed me to have a fighting chance. I do not usually write reviews, but I feel so strongly that this ward deserves a big thank you.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Lorna Fairlie, Patient Experience, Public Involvement Project Manager, NHS Greater Glasgow and Clyde 8 years ago
Lorna Fairlie
Patient Experience, Public Involvement Project Manager,
NHS Greater Glasgow and Clyde

I work in a small team in NHS Greater Glasgow and Clyde which seeks to involve patients and carers in the work of the NHS. The biggest part of my role is in managing feedback projects across the Board area, one of which is Patient Opinion. It is my job to give our patients and carers the opportunity to give us feedback, and to make sure that this is passed to the right people to help us improve the services we provide.

Submitted on 07/09/2015 at 15:06
Published on Care Opinion at 15:09

Dear attitudewiththought

I am so pleased to read that you are on the road to recovery following such a serious and potentially life threatening diagnosis. Thank you very much for taking the time to post your heartfelt thanks on Patient Opinion. It is clear from your post, that the way in which our staff provided care to you, following your emergency admission made a significant impact during your stay in Ward 64 and that will remain with you for a very long time.

The staff in Ward 64 will be delighted to hear that the care they provided was so gratefully received.

I hope that your recovery continues well and thank you again for sharing such kind words about your care.

Best wishes

Lorna

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k