"Waste Of Time"

About: Bishop Auckland Hospital

Waste of time I went for an appointment in the gynaecology department and the doctor I saw made me feel as if I was completely wasting my time and they wouldn't do any tests. Now I have more stress and still live with the same symptoms I've had for nearly two years. I basically felt as if I was wasting my time and Just because I'm a bit overweight (which I am losing) I was not taken seriously. I am seriously considering asking to see a different more experienced person for my next appointment. Hopefully they will actually address the issues present next time and not just send me away with a prescription for pain killers that I can buy cheaper in the shop. Complete Waste of Time!

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Response from Bishop Auckland Hospital

Thank you for providing feedback on your recent visit to Bishop Auckland Hospital and in particular the Gynaecology department. I am very sorry to hear that you were unhappy with your experience on this occasion and we will make sure your feedback is passed to the Matron. We would welcome the opportunity to discuss your concerns with you and if you would like to contact us with some more details it would enable the Matron/Manager to look into your concerns for you. If you feel this would be useful please contact the Trust’s Patient Experience Team on 0800 7835774. If you would prefer to contact us by e-mail, our address is patient.experience@cddft.nhs.uk If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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