"Visit while on holiday"

About: Alnwick Infirmary

Grandson needed treatment while we were on holiday from Wigan area. Verruca had turned nasty and caused infection. My son took him after breakfast on the Sunday morning. Whole process was superb throughout. Speedy, friendly and efficient and successful from every aspect. If NHS was like this over the whole country there would be no complaints. Total time on site approximately half an hour! Thank you for your professionalism. Your efforts saved our holiday and faith in A and E.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Alnwick Infirmary

Dear Sir / Madam, I am sorry that your holiday involved a trip to hospital ! I do hope you have the chance to return to Northumberland for a total break.... It is lovely to read your description of the excellence you found at Alnwick - the team there will be so delighted to know what an impact they made. I glad it didn't ruin your Grandson's holiday and that the team were able to give him all the care he needed in a very swift fashion. Your feedback and thoughtful review is much apprecaited, Annie

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful