"Poor service"

About: Alexandra Hospital

I went to A&E yesterday after a serious rotational fall from a horse. My pelvis is constant agony and I can barely move, they did a quick look at my back and sent me home with some co codamol after I already explained were not touching the pain! Disgrace, I suspect I have a pelvis fracture, I will have to go back but chances are I will get the same rubbish service! I've been bed bound for 24 hours in pure agony!

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Response from Alexandra Hospital

Thank you for taking the time to feedback to us. I am so sorry to hear about your painful experience. We work hard to provide a good quality service so it’s disappointing to hear you felt you were not well attended to. Please contact our Patient Services Department on 0300 123 1732 or email patientservices.dept@worcsacute.nhs.uk if you would like us to arrange for you to speak to a member of staff about this. Kind Regards

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