"Staff were friendly and most of ..."

About: Stafford Hospital

(as the patient),

What I liked

Staff were friendly and most of them very good at their jobs.

What could be improved

More staff, more staff and more staff !!!!! I was expected to care completely for my newborn baby within hours of having an emergency c section as there was no where near enough staff to care for all the patients and babies on ward 9.

Anything else?

The care for c section mums on ward 9 severly needs reviewing and I am currently writing a long letter to the chief exec of Stafford Hospital.

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Response from Stafford Hospital

Thank you for taking the time to comment on your recent experience when you attended as a patient. We are pleased to hear that you found our staff to be friendly and in general very good at their jobs. Your comments have been forwarded to our Patient Experience Lead Nurse.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful