"Improvements are happening, The ..."

About: Stafford Hospital

(as the patient),

What I liked

Improvements are happening,

The hospital is cleaner

The A&E department are more efficient

Food was readily available and I was asked if I wanted anything a number of times, in A&E and on the ward.

What could be improved

Discharge from hospital can be a long wait!

Regular checks on all patients (i was kept in overnight due to problems and stayed in a side room...I think they forgot i was there) No obs done.

Anything else?

Stafford Hospital has had a lot of justified bad press of late but for anyone that uses the hospital on a regular basis as I do, cannot ignore that changes are happening. I have recently been a patient in the Catheterization Suite and cannot fault the care I recieved and the cleanliness of the ward. The nursing staff and doctors were friendly, professional and efficient. I was very nervous about my day surgery with the negative press that was going on around this hospital but I need not have worried the care I received was second to none. I have had cause to complain on a previous occasion regarding care at Stafford, however I speak as I find and aside from all the negative comments, credit where credit is due, they did themselves proud. Thank you Stafford

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Stafford Hospital

Thank you for taking the time to comment on your recent experience when you attended as a patient at Stafford Hospital. We apologise for the delay you experienced regarding your discharge. We are pleased that you were generally happy with the level of care and treatment you received during this experience. Your comments have been forwarded to our Patient Experience Lead.

  • {{helpful}} of {{total()}} people think this response is helpful