"Still waiting"

About: York Hospital

I called the nhs to see a doctor and they made an appointment with me for 23:10, at 00:15 they had still not attended our appointment and reception couldn't log on to tell me how long the wait was going to continue to be. Although it was only the short walk they had made several times before to physically ask someone.

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Story from NHS Choices

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Response from York Hospital

Thank you very much for your posting. Your comments have been passed to the teams concerned. Our aim is to provide a high standard of service which reflects the needs of patients. Your comments on how we might improve things have also been passed to the relevant teams

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful