"dying with no dignity"

About: Leicester Royal Infirmary

I have done this review on behalf of my dad who spent about five weeks at the royal due to the fact he had terminal lung cancer. the NHS go on about dying with dignity this was not so in the case of my dad. he had been in the hospital about a week when i had to get in touch with his lung nurse to get his care sorted out. On one visit to him he had been put in a corner bed,he was dirty, smelly and there was blood all over his bedding, he was distressed and I felt uncared for and forgotten.We could never find a doctor who would sit us down and explain to us about dads cancer, we were told they had told dad bearing in mind dads cancer had spread to his brain he was not able to understand what they were saying. My family and I feel disgusted with our dads care at the royal we feel that because he was old and dying he was forgotten. He has since passed away at St Marys Hospital Melton Mowbray with dignity.

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Response from Leicester Royal Infirmary

Dear reviewer, Thanks for taking the time to post your comment. We are really sorry to hear your loss and about your father’s experience at the Royal. This does not reflect the level of care we expect our patients to receive, especially at the end of their life. We would like to investigate you father’s case so we can improve our services for future patients. If you are happy for us to do so, please send me your father’s details – Kerry.Johnston@uhl-tr.nhs.uk - and I will look into it. Kind regards, Kerry Johnston Deputy Head of Nursing Leicester's Hospitals

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