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Care Opinion

Incompatence of A & E

Story from nhs.uk

"Incompatence of A & E"

About: Wharfedale Hospital

Generally this Hospital is top class, can't fault it, it's such a shame that you get odd person in A & E that thinks they are God and can pick and choose who they see first. A nurse Wednesday 29/07/15 When I asked why I'm being passed by, the good old answer of your next is given..Patients are treated as if they are stupid or with contempt .

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Responses

Response from Leeds Teaching Hospitals 8 years ago
Leeds Teaching Hospitals

Submitted on 04/08/2015 at 11:57
Published on Care Opinion at 13:35

Dear Bran Doherty,

Thank you for taking the time to write to us regarding your recent experience at Wharfedale Hospital, I was very sorry to read of the poor experience you feel you had whilst in our care.

I have passed your post onto the matron for Wharfedale hospital so that the matters you have raised can be addressed.

If you would like to discuss these matters any further please do not hesitate to contact the trusts Patient, Advice and Liaison Service (PALS) on 0113 206 6261 or alternatively email patientexperience.leedsth@nhs.net

With kind regards

Rosie

Senior nurse

Patient Experience

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