About: Worcestershire Royal Hospital

On arriving for my appointment was told it was cancelled as I had to cancel my building work for that day I was not too pleased they had a cancellation they were able to fit me in a bit later. Please may I ask why I was not informed of the cancellation, a reply would be very much appreciated also if my next appointment is cancelled will I be informed? Perhaps the best option will be to ring up my self to confirm just in case I am having more work done to my house and have to cancel.

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Response from Worcestershire Royal Hospital

Thank you for taking the time to feedback to us. I am very sorry to hear about the inconvenience you experienced at your recent visit. Thank you for raising this issue, we will share with the management and investigate your concerns. If you would like to speak to someone further please contact our Patient Services Department on 0300 123 1732 or email patientservices.dept@worcsacute.nhs.uk Best Wishes

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