"on a whole we're a happier family"

About: Warsop Children's Centre

(as a staff member posting for a patient/service user),

Family Support Service

Before Fiona our family worker came we was at our wits end for ripping our hair out. Everything we'd tried with J wasn't working. Then Fiona came out and just talking on ways we could improve our outlook on J's behaviour helped. Having somebody to talk to about the behaviour was a relief and made us feel like we aren't bad parents with the help of Fiona we constructed a star chart, we wrote out the rules on flash cards, then on another set of cards we had the reward system so that we could sit down as a family and go through what we expect from J's behaviour wise and this reinforcement has helped us a great deal. J's behaviour has improved dramatically and we could see where his behaviour wasn't great because he wouldn't get a star rather that thinking he was bad that day. I think without Fiona's help and having someone to speak to we wouldn't be where we are now. I think Fiona is great and it has been wonderful having her help us with working out our issues amd where we could improve with the parenting of J with Fiona's help we've realised no child is good all the time but we've learnt positive reinforcements to deal with those times and on a whole we're a happier family. Before Fiona came I felt like a rubbish parent having to ask for help and felt like I was going to be judged for not coping but in all honesty it was the best decision we could have made. Myself and my partner really want to say thank you for the amazing job you do!

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Response from Carol Pearce, Children's Centre Co-ordinator, Sure Start Children's Centres, County Health Partnerships

Many thanks for sharing your experience of the family support service you received from Warsop Children's Centre. It is very clear that the work Fiona did with you really made a huge impact within your family. I do hope other parents reading this who feel they are in the same situation will now feel able to contact their local Children's Centre.

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