"Endrocine Clinic short comings/appointments..."

About: Salford Royal

Since 2013, I have not seen my consultant and had appointments repeatedly cancelled and rearranged so the gap between appointments gets longer and longer. Despite my GP writing to the clinic about my need of an appointment sooner given my serious health problems [Addisons et al] this has not happened, in fact only this week the appointment has been delayed by another month once again. I would recommend Salford Royal, but as it stands, not the endocrine clinic. The Dr's filling in for my doctor have not taken on board my complex medical history and have been patronising. Sad situation.

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Response from Salford Royal

Thank you for taking the time to share your experience with us. We are very sorry to hear about this and would like an opportunity to explore this further so that we can find out what happened and so try to ensure that a situation like this does not happen in the future. If you do wish to take this further and share some further details with us, please could you contact our PALS service on 0161 206 2003 or email them directly on pals@srft.nhs.uk between the hours of 08:30 and 16:30, Monday to Friday.

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