"Neuroligy department"

About: Royal Hallamshire Hospital

I saw this specialist at Doncaster Royal and later received a letter from the same. Their English and grammer was disgusting, Reading through the letter, it made out that they didn't believe a word I said although your hospital was the one I was under years ago under one of the finest specialist of their time. The doctor made out that it was rare to get what I had and therefore didn't believe it and would see the consultant themselves as thy still had a teaching presence in the hospital The doctor asked why I was receiving Botox as it didn't do any good and implied that they didn't believe in this (a copy of this letter is now with your member of staff who may I say is wonderful as they have helped me together with their nurse) I have now seen my GP who is referring me to one of your other Specialists as in my opinion the said the doctor needs to read up on many a thing and maybe learn a little more . The hospital over there is so different to the one in Doncaster with the staff being to the highest of courtesy. The reviews I have given are the accurate ones I have experienced with your hospital

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Response from Deborah Hopkinson, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust

I am sorry to hear about your experiences at another Trust but am pleased to hear that you now have a referral to the Sheffield Teaching Hospitals NHS Foundation Trust and that you have received a good standard of treatment here in the past. I hope that your treatment progresses well in the future. Kind regards.

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