"The dentist showed great patience"

About: Specialist services / Special needs dental service/Community Dental Service

(as a parent/guardian),

My daughter is 16 and has a needle phobia. She was told she needed 4 teeth out so she could have a brace. After struggling to find out about a service for children with needle phobias as our dentist was either quite unhelpful or oblivious to what services are available, we were referred to the special needs dental service at Park House practice in Carlton Nottingham by her orthodontist Dr Kaur at 'Orthoworld' Nottingham.

My daughter had two visits with two extractions at each and her dentist 'Lauren' was so lovely. She along with her nurse 'Loz' made my daughter feel relaxed and calm by taking the time to explain everything to her clearly and showed great patience with her anxiety.

We both just want to thank them sincerely and say what a great service they offer. I never would have expected her to go through with it but she did and it was totally painless for her and not at all traumatic. Thank you so much! !

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Response from Jane Walker, Dental Nurse Manager, Integrated Dental Unit, County Health Partnerships

Thank you for taking the time to give such wonderful feedback regarding your daughter treatment at Park House Carlton.

It is good to hear that Lauren and Loz were able to explain everything and show patience with your daughter to enable her to have her extractions carried out.

I will share your kind words with the team at Park House

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