"Superb service - excellent treatment"

About: The Tunbridge Wells Hospital

I went to A&E on the advice of our local minor injuries clinic. I was seen within 30 minutes by a triage nurse and then was subsequently examined and seen by a number of relevant nurses, doctors and had every test that I believe it was possible to have. I was kept in for observation and given more tests and saw 2 consultants, before being discharged later the following day. I could not fault the care, diligence, respect and thoroughness of treatment that I received. I consider myself fortunate to live near to such a superb facility and I cannot thank the A&E team enough. I know that the NHS gets a lot of 'brick bats' directed at them - I, however would like to offer a metaphorical 'bouquet of thanks'.

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Response from The Tunbridge Wells Hospital

Thank you for the taking the time to leave feedback on your experience of the Accident and Emergency Department at Tunbridge Wells Hospital. We were delighted to learn that you received such a high standard of service from the team and can assure you that your thanks have been passed on to them. We hope you are well recovered. Kind regards, The PALS Team.

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