"Humiliated by a doctor"

About: Homerton University Hospital

I have mental health problems. I was taken to homerton hospital by the police. The doctor I saw humiliated me by giving me a placebo. If the A&E department doesn't want to treat people, they should be honest about it. There is absolutely no need to humiliate people. It's completely unacceptable.

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Story from NHS Choices

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Response from Homerton University Hospital

We are very sorry to hear about your poor experience at our A&E department.

Thank you for taking the time to tell us. We would like to understand more about what happened on this occasion so that we can give you a full explanation and aim to resolve the issues you have raised concerning your care and treatment.

We hope you will contact our Patient Advice and Liaison Service (PALS) tel: 020 8510 7315, or text 07584445400, or email: PALS.Service@homerton.nhs.uk so that we can investigate further and give you an opportunity to discuss your concerns

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