"The consultant's professional ..."

About: Russells Hall Hospital

(as the patient),

What I liked

The consultant's professional approach - he involved me in the decision making about which treatment I was going to undertake and gave me the confidence that I had made the right decision.(to have a hysterectomy) Around the time of the operation he was informative and efficient but at the same time seemed very caring. I was pleased with most of the care from the nurses - although very busy they still took the time to be cheerful and kind.

What could be improved

After care - I had to go back to the hospital three times to have anti-clotting injections - it would have been preferable to have them at my local GPs.

Story from NHS Choices

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Response from Russells Hall Hospital

We are acknowledging receipt of all feedback dating back to 2008, which was before the Trust began responding to all patient comments posted on the NHS Choices website.

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