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"Urology Dept Excellence"

About: Wycombe Hospital

At the beginning of May, my GP wrote to the Urology Dept for an investigative appointment.. Within 3 working days I was with a Consultant. How fast is that! They were superb and aranged for further investigations (a cystoscopy) for 30th May! Excellent. They also arranged an Ultrasound scan for Bladder & Kidneys. (Completed on 1st June in the X-Ray Dept!) During my Cystoscopy, It was proposed that in addition to the above procedures, I also had a Prostate Biopsy.. Due to family holidays, I couldn't meet the wonderfully quick , offered date of 16th June, so had to opt for 29th June.The procedure was virtually painless thanks to their expertise. The follow up results were delt with by a Nurse who couldn't have been better and the receptionist was calm ,pleasant & efficient. My thanks to all of the Urology Dept staff, for their kindness, care & consideration and congratulations to the Consultant for running such a "tight ship".so very well.

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Responses

Response from Anthony Banton, Patient Experience Manager, Buckinghamshire Healthcare NHS Trust 8 years ago
Anthony Banton
Patient Experience Manager,
Buckinghamshire Healthcare NHS Trust
Submitted on 25/09/2015 at 08:28
Published on Care Opinion at 10:03


Dear responder

Thank you for your positive feedback. Your comments have been forwarded to the department you have spoken so kindly about to encourage staff to continue delivering great care.

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