"Really good outpatient experience"

About: Royal Berkshire Hospital

I just wanted to say what a good experience I had visiting the breast clinic as an outpatient this morning. I was greeted warmly by the receptionist who also remembered my name on the way out. I thought was excellent considering how busy the clinic was. Despite it being busy I didn't have to wait and went into my appointment pretty much on time. I was seen by a doctor who was lovely and put me totally at ease. They explained everything simply and I felt very well informed. Luckily it was nothing serious but they didn't make me feel at all like I'd wasted their time by getting things checked. Thank you.

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Response from Royal Berkshire Hospital

Thank you for taking the time to write a review- it is always nice to hear such positive feedback. We are pleased to hear you were greeted warmly and made to feel at ease during your clinic appointment. The matron for the area will ensure your feedback is shared with all concerned!

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