"I was seen relatively promptly ..."
About: Solihull Hospital Solihull Hospital Solihull B91 2JL
Posted by Anonymous (as ),
What I liked
I was seen relatively promptly by the Consultant.
What could be improved
My main complaint, and the reason for posting this feedback is the ridiculous system of cash only for car parking.
I was running late due to helping out a neighbour who had been taken ill, so didn't have time to get any cash. I assumed that there would be either a method of payment by card, or a cashpoint machine, but neither is available.
I had to walk to the nearest cashpoint machine which is on Old Lode Lane.
Fortunately, I am able bodied to do this, but what if I hadn't been fit enough to walk this distance?
Being charged to park is a tax on being ill, but then not to provide alternative methods of payment is absurd.
There should also be a fixed charge for parking, so that delays in being treated should not actually cost more.