"Avoid at all costs"

About: West Park Hospital

The 'advice' given to my son caused severe trauma and brought about untold problems for him. The 'advice' was given after only a one hour appointment, where said psychiatrist could not possibly have gleaned enough information about my son to merit putting my son at risk the way they did. The psychiatrist was arrogant, dismissive and insulting. I would not recommend this hospital to my worst enemy. Stay clear, go anywhere but here. The people who work at these places are supposed to protect vulnerable people, not put them at risk, the behaviour of this psychiatrist destroys all faith in the mental health industry. The trauma and problems this psychiatrist has caused my son will not easily be overcome. We went in desperation for help, we received none, we received more trouble than I could possibly have imagined through this person's ill-judged 'advice'. The best advice I can give, If you want help, don't' use this hospital.

Story from NHS Choices

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Response from West Park Hospital

We are extremely sorry to hear about your experience at West Park Hospital and that you did not feel that adequate time was taken by the psychiatrist to assess your son. We are also disappointed to hear that you felt that the psychiatrist was unhelpful. Please contact us with more detail to help us make further enquiries. Someone from our patient advice and liaison service (PALS) can support you with this. You can contact PALS Monday to Friday, 9am – 4pm on freephone 0800 052 0219 or by email tewv.pals@nhs.net

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful