"Care was so bad. It should be shut down"

About: Chase Farm Hospital

I was admitted for a gall bladder day case and 6 weeks later was still in hospital. I was left for over 12 hours on a trolley in recovery and told that they had no staff. My morphine machine broke and they said there was nothing I could do. At the surgicentre following an endoscopy my heart rate increased to over 200 and I nearly had a fit. I heard a nurse say "get her back to the ward then she's there problem" I was terrified, it turns out they had ruptured my pancreas. All my notes were lost. I will never set foot in that place again.

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Response from Chase Farm Hospital

We're very sorry to hear about your experience and we would like to look into this further. Please can you email rf.communications@nhs.net with the above detail and a contact number or email address so that we can get in touch? Thank you.

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