"My wife had a knee replacement"

About: Wansbeck Hospital

I want to thank the staff on ward 7 for their kindness and professionalism. I was informed as to my wife's post operative treatment and the reason for the treatment promptly which quickly calmed my concern. Very impressed.

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Response from Wansbeck Hospital

Dear anonymous I do hope that your wife is making a good recovery following her treatment. One of our goals is to ensure patients and their relatives understand their treatment so I’m delighted you were kept informed of your wife’s progress. We work hard to create a culture where kindness and compassion are embedded in our care and I’m very pleased to hear you experienced this first hand. I’ll share your comments with all the staff at ward 7, they will be extremely happy to receive them. With best wishes Annie Laverty, director of patient experience

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