"The maternity hospital was clean ..."

About: Royal Shrewsbury Hospital

(as the patient),

What I liked

The maternity hospital was clean and comfortable, I was provided with the drugs I needed and attended to quickly

What could be improved

As this was my second baby I felt I was left to get on with things a bit

Anything else?

Due to the ward being full I was given a side room. My baby was asleep and my husband had gone home so I got some well needed sleep following a traumatic birth (4hours after having the baby) someone I know from my town was in a different ward (she was not due yet) her mother was visiting her and heard I had given birth. I realise the midwifes are incredibly busy but this girls mother arrived in my room I woke up to find her standing over my baby's cot. There was nothing sinister about this she had come to visit me but, my husband and I had agreed my eldest daughter would be the first visitor and he had gone home so that I could get some sleep. This lady was no relation and It would have been nice to have been asked rather than just point her to the room and let her walk in.

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Response from Royal Shrewsbury Hospital

Thank you for providing comments about your stay at the maternity hospital at the Royal Shrewsbury Hospital. We aim to provide high quality services for all of our patients, and we are pleased to hear that your experience mainly matched up to our aspirations.

Thank you for your specific feedback about privacy. Since this national website is anonymous your contact details are not shared with individual hospitals. This means that we cannot easily look into your specific circumstances. However, we have made sure that your comments have been fed back to the maternity department. We are always grateful for the comments, compliments and complaints that we receive as these help us to continue to improve the quality of services we offer. More information about how to make comments, compliments and complaints about our services can be found on our website at www.sath.nhs.

Thanks again for taking the time to comment on our services.

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