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Well Oiled Machine

Story from nhs.uk

"Well Oiled Machine"

About: Arrowe Park Hospital

From my OPD appointment to my discharge after surgery the same week, I have been very impressed by the service offered at Wirral. In particular I would like to mention my doctor and the Anaesethist, who were very attentive with an approach that was friendly but professional. Many thanks for making what I thought would be an unpleasant experience bearable.

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Responses

Response from Arrowe Park Hospital 8 years ago
Arrowe Park Hospital

Submitted on 29/07/2015 at 18:49
Published on nhs.uk on 30/07/2015 at 02:30

Thank you very much for your kind comments. We are proud of the care and service provided by our staff and the impact that their approach had for you at what can be a difficult time. Our staff work hard to try to ensure that a patient’s experience whilst at the hospital is as pleasant and comfortable as possible, and they are always considerably heartened and motivated on learning how much their efforts have been appreciated. We have passed your kind sentiments to staff in our ENT Department. If we can be of further assistance in any way, please do not hesitate to contact the Patient Advice and Liaison Service (PALS) on freephone 0800 432 0251, email wih-tr.pals@nhs.net or in writing to PALS, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE. Wirral University Teaching Hospital NHS Foundation Trust

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