"Outpatient appointment cancelled after waiting 50..."

About: Colchester General Hospital

I had an outpatients appointment for a urology clinic, the first time I had visited the hospital for some years, after waiting 50 minutes I was told the clinic was cancelled that day and given no explanation why this had happened. I work and it is hard to get time off at short notice, was told I would be seen tomorrow and that I would be contacted. I understand these things happen sometimes but the hospital seemed disorganised and did not tell why the clinic had been cancelled, was it not possible to tell people sooner?

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Response from Colchester General Hospital

I am sorry to read your comments.

Should you wish to discuss further then please do contact me.

Kind regards

Tammy Diles Head of Patient Experience 07785588620

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful