"our second home"

About: Royal Blackburn Hospital

What can I say, Our daughter has always received the best care whilst being an in and out- patient, which has now been for 9 1/2 years due to her condition. All the staff (nurses doctors and consultants) in all areas are lovely and very caring towards our daughter. The service they provide is excellent and even though they are always rushed off their feet they have time to discuss your worries. Keep up the good work as we really do appreciate it. You are all stars.

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Response from Royal Blackburn Hospital

Many thanks for your feedback on your family’s experience over the last 9 ½ years within our paediatric service and thank-you for taking the time to give this lovely feedback. I have already passed this on to the teams and they will be delighted to know that a difficult time has been made more bearable through their interventions..…thank you. I am very pleased to hear that your experiences have been so positive as we always strive to deliver safe, personal & effective care. We would be keen to hear more from you, if you would like to talk through your family’s experience with one of our Patient Experience team we would really value this so that we can try to make it like this for every patient visiting our hospitals and services. You can either contact me, Melissa Almond on 01254 7340876 or email me on melissa.almond@elht.nhs.uk.

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