"Expert efficient professional care"

About: Cromer Hospital

With a broken bone in my hand, I was given x- ray, expert advice, proper strapping up to stabilise it and advice to go home to Essex to my local hospital to be operated on. It was because of your Nurse Practioner's professional attitude and knowledge that I have had the operation today, five days later having had a second opinion after being fobbed off with the promise of manipulation 10 days after the injury. Your staff knowledge gave me the confidence to question what I was being told and I am pleased to report that the operation went successfully today. I would recommend anyone to use your excellent service and your exceptional staff. Keep up the good work and many thanks. Kevin Pugh

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Response from Janice Bradfield, Senior Communications and Membership Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust

We are pleased to hear that you a doing well after treatment for your hand injury. The team will be pleased to see your feedback and know that they are providing patients with the right information.

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