"very well looked after under the circumstances."

About: Royal Stoke University Hospital

I was admitted through a&e with a broken neck in the early hours of Monday morning, from the a&e staff right through to ward 221 all the nurses and doctors were very friendly and professional, I could not fault any part of my 8 day stay, I had ct scans, mri scans and x rays and never had any delays. the only major complaint I had was on getting discharged I had to wait hours for my medication from the pharmacy asdid everyone else in my room who were discharged through the week I was there. On return for my first outpatient consultation I was seen right on my appointment time, straight through x Ray and within 10 mins by my doctor and surgeon.

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Response from University Hospitals of North Midlands

Dear 'conrad'

Thank you for leaving feedback on your experience of University Hospitals of North Midlands.

We are glad that the A&E staff and Ward 221 were friendly and professional we will pass this message on to those areas.

If you would like to contact our PALS Team (Patient Advice and Liaison Service) so that they can investigate the one issue that you have raised further. The PALS Team can be contacted on 01782 676450 or 01782 676455 or by emailing patient.advice@uhns.nhs.uk.

Thank you and best wishes