"Misdiagnosed. Given laxatives for endometriosis."

About: The Royal Victoria Infirmary

I had an acute pain in my lower abdomen 2 months ago. It was so intense that I needed to call an ambulance. I was sent to A&E at RVI. All A&E staff were very helpful and I was happy with what I had been given ( lots of painkillers!) despite the fact I ended up spending 7 hours there. I had a CT scan there and they didn't find any significant problems at that time, except one of the doctors found a slight abnormality with one of my ovaries. Then I was told that if the pain continued and I wanted further examination, ultrasound scan, I need to come back next day. So I went back to A&E next day with the pain and after an hour wait I was finally sent to gynaecology department, where I was hoping to get ultrasound scan done. I met two doctors there. The first doctor sounded caring but they said they could only give me more painkillers. There was no other solution.. I wasn't happy with this. So I asked them to send someone else to talk to. Then, came the second doctor who sounded a little bit arrogant, started to explain to me about 'common causes of tummy pain' as if I'm six year old girl. The diagnosis I was given was constipation. They totally refused to give me an ultrasound scan. So I came home with some painkillers and laxatives.. 4 weeks later, I had the same acute pain again. This time I was lucky to see a specialist at a private hospital where I was finally diagnosed 'endometriosis of the ovaries'. The size of the cysts were 4cm & 8cm which definitely needed to be treated. I was then given the right treatment at QE in Gateshead where my consultant is working. Over all, I feel very disappointed with my experience at the gynaecology department at RVI.

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Response from The Royal Victoria Infirmary

Many thanks for taking the time to leave comments on your recent experience at the Gynaecology Department at the RVI. We are so sorry to know that this was your experience and wish to apologise. It is difficult to investigate your concerns as you describe as this is not the expected treatment plan. We would be happy to investigate this further and should you wish us to do this or discuss your concerns please contact Matron Angela Barnes Directly on 0191 2820527, alternatively you can contact our Patient Relations team at patient.relations@nuth.nhs.uk who will be happy to investigate this further on your behalf.

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