"Unsympathetic treatment in fracture clinic"

About: Addenbrooke's Hospital

I had been kept awake at night for seven weeks with pain from a fractured elbow. After the briefest of examinations I was told to come back in three months, when something might be done. Fortunately my GP recommended a physiotherapist and the dervishes they gave corrected a slight dislocation in my shoulder, which had been missed both at the clinic and in A and E

Story from NHS Choices

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Response from Addenbrooke's Hospital

Thank you for letting us know about your experience at the fracture clinic; I am sorry to learn that the treatment did not match your expectations. If you would like us to look into the circumstances and provide a personal response, please do not hesitate to contact the Patient Advice and Liaison Service on 01223 216756 or email pals@addenbrookes.nhs.uk. Complaints and PALS Manager

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