"Excellent Service"

About: St Richard's Hospital

I attended A&E at St. Richards during the afternoon, during the week as a result of an accident, cutting my thumb which resulted in a large flap of skin left hanging. Although it was not a serious emergency, it was beyond a DIY sticking plaster job and required professional attention. From Checking in to Triage and subsequent treatment, I was on the way home in just under 1hr. Staff from Reception, Triage and Treatment were extremely kind, friendly and efficient and even though I apologised for attending with such a minor injury, they reiterated I did the right thing in visiting them. Many thanks.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from St Richard's Hospital

We are really pleased that you were patched up and on your way quickly.

It sounds like you did absolutely the right thing in attending and we hope your thumb continues to heal nicely.

Staff in A&E will be delighted that you have acknowledged their hard work in this way, thank you.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful