"visiting the Medical Assessment ward"

About: King George Hospital

Most staff (nurses) are very rude and in one point they were gossiping really badly about patients! I was very shocked. They even not smiling at any time. And if ask them about some thing they just looking blank and upset to help. The service is really poor. Some nurses are very nice and polite but most of them are not. Definitely not happy with this hospital.

Story from NHS Choices

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Response from King George Hospital

I’m very sorry to hear about your comment – this is most certainly not how we would expect our patients to be welcomed at our hospitals. Please provide me with some more details, so our PALS team can investigate. They are available on 01708 435 454, or by email PALS@bhrhospitals.nhs.uk Yours sincerely Wendy Matthews Interim Chief Nurse

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