"never felt so upset and inhumane treatment at"

About: Kettering General Hospital

I attended my routine cataract operation today I had eyes checked consent form signed arrow drawn on my left eye was just about to be given a relaxation tablet when I was called into a room with eye consultant and was told that I would not be able to have it as it flagged up an alert about cjd was told if they went ahead they would have to throw away all medical instruments that it wasn't financially viable in complete shock I begged them to speak to my hematoligy consultant as I have a blood disorder not cjd they said they did and they agreed with them I was also told that I would have problems the rest of my life I was devastated its not just the inhumane way I was told but after speaking to the hematology dept my self they couldn't believe what I was telling them and also denies agreeing with the optician consultant there was a lovely nurse who looked pretty upset for me but the other nurse looked at me like I had leprosy I have been so very upset by this treatment I also have been advised that what they did to me today was against my human rights I did ask if I was in a life threatening situation would they just let me die where they laughed and answered they would not

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Response from Kettering General Hospital

I am sorry to hear about the concerns you have raised. We need to discuss this with you. Please can you contact our Patient Advise and Liaison Service (PALS) on 01536 493306. Amie Burrows Complaints Co-ordinator

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful