"They don't listen"

About: Alexandra Hospital

I was taken by ambulance to A&E from a Drs with suspected heart attack. I was left for an hour a time after first ECG..Ended up pushing call button after three hours to try to get attention. Room was stuffy and wasn't offered anything to drink till got to MAU Doctor came and their questions made me very annoyed [do you live with anyone, wife was in the room], [are you independent ,i'm only 62 and work] Wouldn't listen to what I had to say they obviously knew better. Was sent to MAU for further blood tests and was told I could go home at 3am ,Turned out to be UTI

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Response from Alexandra Hospital

Thank you for taking the time to feedback your comments. We are very sorry to hear about your experience in A&E. If you would like to speak to someone further about your experience, please contact our Patient Services Department on 0300 123 1732 or email patientservices.dept@worcsacute.nhs.uk as they can look into the issues you have raised further. Regards

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