"Simply awful A&E Department."

About: Ipswich Hospital

At 49 years of age I've had to visit an A&E on a couple of occasions. This the second occasion it was at Ipswich Hospital, having been a pedestrian while at work involved in a road accident where I was struck on the lower arm and hand by a Minibus travelling at about 45mph, from my previous bad experience of A&E at Southend Hospital some 8 or 9 years earlier, I had a premonition that A&E would be a waste of time and space, because of this I initially declined to visit the department, but having my hand completely incapacitated all day and in pain the first aider at work insisted I went along. I therefore duly visited the A&E department at Ipswich, and was seen by "Triage" in about 15 minutes, and then waited and waited, hour after hour after hour, until I got so fed it seemed that being in pain after an RTC would be so much more bareable in the comfort of my own home, that I duly left. I guess only time will now tell how bad the injury is rather than the waste of time, money and space that is Ipswich A&E.

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Response from Ipswich Hospital

I am very sorry to learn of your experience in the Emergency Department and would be most grateful if you could contact me directly so that we can make sure you receive the care that you need. My direct number is 01473 703913. My thanks, Frances Bolger, Head of Nursing for Medicine.

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