"3 months to wait for colposcopy results"

About: Basingstoke and North Hampshire Hospital

Appalling support from the unit when I contracted 3 infections and have now been told I will have to wait 3 months for my results. The letter is very patronising with no sense of why it will take so long only that they need to speak with the pathologists and this will be another 6-7 weeks to get this meeting. Appalling way to treat a patient and I am left fearing only the worst.

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Response from Basingstoke and North Hampshire Hospital

Thank you for your feedback on your recent procedure. I am sorry that your visit did not meet the high standards we aim to provide. I have shared your comments with the clinical leaders, however if you wish to discuss your experience further please contact our customer care team on 01256 486766 or email customercare@hhft.nhs.uk Mary Edwards, Chief Executive Mary.edwards@hhft.nhs.uk