"Wow what a great hospital!"

About: Queen Mary's Hospital (London)

Could not believe the service at this hospital - like being in a nice hotel rather than an NHS hospital. All of the staff I encountered were completely helpful and friendly - asked me if I knew where I was going etc if I looked even a little bit lost, smiled at me and apologised for being about 5-10 minutes late when I now fully expect to wait for about an hour after my scheduled appointment time before seeing someone and so on. Really nice surroundings and a very clean and peaceful feel to the place as well. Actually the nicest hospital I have ever been to. Basically how you would hope all hospitals would be but never are! Would definitely go back! (I was in Radiology)

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Queen Mary's Hospital

Thank you very much for taking the time to post your feedback about your experience at Queen Mary's Radiology department and the staff in the hospital you encountered on your visit. Your comments will be sent to the managers.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful