"Disrespectful and rude staff"

About: Wythenshawe Hospital

When I took my partner to wythenshawe hospital due to shortness of breath, pains in his chest and coughing up blood the triage nurse was very rude to him and made him feel he had come to the hospital for a silly reason, the nurse asked if he had bothered to contact the GP my partner explained the out of hours doctor told him to come striaght to A&E because he was bringing blood up, the nurses reply was you probably just hav a chest infection just take some paracetamol your looking at up to two hours wait to see a doctor. the nurse was very rude abrupt and ruff with my partner when taking his blood pressure to the point of making him feel he did not want to wait to see a doctor as the nurse made him feel he was not at A&E for a good enough reason. I feel discusted that a nurse has been told my partner he is suffering shortness of breath, chest pains and bringing blood up and feels they can diagnose him with a simple chest infection without even listening to his chest and to also tell him you have probably just got a chest infection. The care my partner received was appalling.

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Response from Wythenshawe Hospital

We are very sorry to hear of your experience in the Emergency Department and offer our apolgies for the distress caused to yourself and your partner. If you would like to discuss your concerns further, please contact the Patient Experience Manager on 0161 291 5463. Thank you Patient Experience Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful