"After having a kidney transplant ..."

About: Addenbrooke's Hospital

(as the patient),

What I liked

After having a kidney transplant at Addenbrookes in 1995 I was having some complications in March/April 2008. I was admitted to C9 for investigation. The wards were spotless, with a cleaner on site most of the day.

The tea/coffee trolley came round 5/6 times a day, but if you needed a drink inbetween, you were allowed to go and help yourself.

The food was normal hospital standard but always on time, and always hot.

The nurses were really friendly, and couldnt do enough to help you. They would even sit and talk to you about anything, just to help you feel relaxed.

Visiting was from 9.00am to 9.00pm with an hours rest period from 1.00pm to 2.00pm, so I could have visitors any time of the day, which when you are not well is great.

If you were able to, you were allowed to leave the ward (as long as you took a pager with you - just incase they needed you back on the ward), so you didnt feel like you were being restricted to one part of the hospital.

What could be improved

Nothing that I can think off.

Story from NHS Choices

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Response from Addenbrooke's Hospital

We are pleased you found the ward to be so clean and that the staff were so friendly and helpful. We will ensure your comments are shared with C9 and Medirest staff (who undertake cleaning duties).

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