"Dreadful, worst experience of my life!"

About: The Tunbridge Wells Hospital

Had my baby in Nov 2014 at TWH, made a complaint 2 months ago and still heard no response! Was induced at term after complications and a doctor tried to break my water putting mine and my babys life at risk. Ended up having an emergency c section with no explanation why. Had my baby midday on the tues and was told i could go home thurs am, eventually let out at 7pm on a cold november night! Was ignored when i raised a concern which led to me being readmitted for a week a few days later. Thankyou for ruining what should have been the best day of our lives!!

Story from NHS Choices

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Response from The Tunbridge Wells Hospital

We were very sorry to learn that you had such a poor experience surrounding the birth of your baby and can appreciate that this will have impacted on you, at what should have been a happy time.

We hope that your complaint was responded to in an open and honest manner and that we were able to resolve the specific concerns you raised.

With kind regards, The PALS Team.

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