"Not pleased"

About: Pontefract General Infirmary

During my time here with my two year old the staff lost their patience and was insensitive towards her feelings, it took the staff 25minutes to bring calpol and my child screamed whenever a member came near them. I was transferred to pinderfields where we was treated really good, the staff was lovely and my child was very calm around them.

Story from NHS Choices

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Response from Pontefract General Infirmary

we woulsd be pleased to arrange for this matter to be investigated if the familt would like to contact us directly with the apropriate details.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful