"I felt in safe hands"

About: Queen Elizabeth University Hospital Glasgow / Accident & Emergency

(as the patient),

From being taken into emergency until I left the hospital, my care was excellent. The Doctors were amazing, reassuring and determined to get to the root of my problem. I felt in safe hands, I was never left on my own, no sitting around waiting. If the Drs. weren't with me, I was attended my nurses and auxilliaries at all times. A 14hr stay at the Hospital got to the root of my problem and I am now on the way to recovery.

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Response from Lorna Gray, Patient Experience, Public Involvement Project Manager, NHS Greater Glasgow and Clyde

Dear jaldon,

Thank you very much for taking the time to tell me about your recent experience in A&E at the new hospital. I am glad that not only the medical team got you on the road to recovery quickly, but that you were treated with such care and compassion from all members of the team at all times. I am pleased to pass on your kind comments to all of the staff involved.

Thanks again and best wishes for your continued recovery,


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